Richmond Harvey (Oswestry) Ltd, 27 Cross Street, Oswestry, SY11 2NF View us on Google Maps


Search for properties in Shropshire, North and Mid Wales

The Selling Process


You can request a valuation either via our website, by telephone, or by visiting our office in Cross Street, Oswestry. One of valuers will visit your property and provide a realistic valuation taking into account your timescale and aspirations for its value. We will also advise on the best marketing strategy and offer advice to get the property looking its best.


Energy Performance Certificate (EPC)

To comply with current legislation, an energy performance certificate is required before selling or letting. We can arrange to provide this if you wish.


This forms an essential part of the property details.

Photo ID

Current legislations requires us to see photo ID and proof of ownership of vendors

Property details

We always use photography to showcase your home in the best possible way. Experienced copywriters will describe the property aiming to bring it to life and give potential buyers a real feel for living there. We put all this together in our unique style property details which is specially designed to make your home come to life on the page. We are sure you will be delighted with your details but just to be sure we ask you to approve them before marketing.

Tip: To maximise marketing potential please try to make sure your home is as tidy and clutter free as possible! If you have any large items that you can live without for a while, consider putting them in storage while you are selling.


Once you have approved your property details for marketing:


We always call and email you before a viewing to check it’s convenient, and never visit unannounced. If there are any times or days you’d prefer, we’ll accommodate those.

Interest in your property should build quickly, and viewings will start happening soon. It is a good idea to let us have a set of keys, which we of course keep securely, so that we can bring round potential buyers if you’re not there. Please make sure we’re briefed on any alarms or pets!

Whenever possible we always accompany all potential buyers on viewings, so we can explain any benefits that might not immediately obvious, and answer any questions they may have.

We follow up each viewing with a call, to listen to comment discuss any ‘objections’ they might have. We’ll email you the next working day, and call you regularly to keep you informed of interest and progress.


When we receive an offer, we will call you with the details, including the applicants’ intended timescales, financial position and any chain. This ensures you have all the information necessary to make the right decision.

Once you’re happy to agree to an offer, we contact all parties’ solicitors, and aim to set a target moving date.

Now is a good time to start getting quotes from removals companies.


Staff will regularly check on progress with all parties in your chain to ensure good communication, and so maximise the chance of the sale completing – and on time.

It’s a good idea to make sure you speak to or email your solicitor at least once a week to check progress.

Usually between four and eight weeks the contracts will be ready for exchange. Your buyer will usually pay a 5-10% deposit, and the sale becomes legally binding.


Around two weeks after the exchange of contracts you will agree a completion date and at this point the sale should be ready for completion! The moment you have been waiting for! Time to move in!

“Thank you so much for everything and may we extend our thanks to the team also. Great service from day one and we are very happy.”

Sean & Tracey

“All of the staff at Richmond Harvey were very helpful and friendly. Nothing was too much trouble.”

Mr G & Mrs F

“Your service was far above my expectations in relation to other experiences I have had with other agents when buying and selling property. Richmond Harvey kept me informed throughout the process and were always fast to answer any questions I had about the sale.”

Mr & Mrs S

“As the buyer we have been pleasantly surprised by the services we received from the staff at Richmond Harvey. Nothing has been too much trouble. We were kept updated by the process and had a pleasant experience. ”

Mr & Mrs N

“Thank you again for all of your help selling Mum & Dad's bungalow”

Mrs W, St Martins

“Mum is delighted everything has gone through smoothly especially as the sale price was in excess of suggested asking price given by other agents.”

Mr T, Llanymynech

“Excellent service when purchasing my property. My only criticism was not having biscuits with the coffee in the office ”

Mr T, Gobowen